1 OVERVIEW 

This Privacy Policy explains how we collect, use, and share your personal information when you access or use our Services or Products, as well as the choices available to you regarding your data. 

We gather your data to deliver, improve, and support our Products and Services. By using our Services, you acknowledge and agree to the practices outlined in this Privacy Policy. The terms used in this Privacy Policy, unless otherwise specified, carry the same definitions as those found in our Terms and Conditions. 

2 DEFINITIONS 

2.1 PERSONAL DATA 

“Personal Data” refers to any information that relates to a specific individual, personal computer, and/or mobile device and can be used to identify them. This may include direct identifiers such as names and/or device IDs, or it may involve a combination of data points that, when combined with other information we currently hold or may acquire, can reasonably be used to identify a person, their computer, and/or mobile device. This data can pertain to online activity, preferences, and/or other characteristics that distinguish an individual or device from others. 

2.2 USAGE DATA 

“Usage Data” refers to information that is collected automatically during the use of our Services. This data is typically generated by interactions through the underlying infrastructure of the Service itself. Examples of Usage Data include, but are not limited to, details such as the duration of page visits, the features accessed, the frequency of use, and technical details like IP addresses and/or device identifiers. This information helps us understand how our Services are utilized and improve user experience. 

2.3 COOKIES 

“Cookies” are small text files that are placed on your device (such as a computer or mobile phone) to store bits of information. These files enable websites and applications to remember your actions, preferences, or settings over time, improving your browsing experience. Cookies can also help us understand user behavior, track how our Products or Services are used, and provide personalized content or functionality. 

2.4 DATA CONTROLLER 

A “Data Controller” refers to an individual or entity that has the authority to decide how and why personal data is processed, either independently or in collaboration with others. The Data Controller is responsible for determining the purposes and the methods by which personal information is handled or processed. For the purposes of this Privacy Policy, we act as the Data Controller, meaning we oversee the collection, use, and management of your personal data. 

2.5 DATA PROCESSOR (OR SERVICE PROVIDERS) 

A “Data Processor” (and or “Service Provider”) refers to any individual or organization, other than an employee of the Data Controller, that processes personal data on behalf of the Data Controller. Data Processors act under the instructions of the Data Controller to handle, store, or manage data as necessary. We may engage multiple Service Providers to assist in processing your data more efficiently and securely, ensuring that the data is handled in accordance with our instructions and applicable privacy laws. 

2.6 DATA SUBJECT 

A “Data Subject” refers to any living individual whose personal data is being collected, stored, or processed. The Data Subject is the person to whom the personal information pertains, and they have specific rights regarding how their data is handled under applicable privacy laws. 

2.7 USER 

The term “User” refers to the individual who actively engages with and utilizes our Service. In this context, the “User” is synonymous with the “Data Subject,” which is the person to whom the “Personal Data” pertains, and who is the subject of such data as defined under relevant data protection laws. 

3 COLLECTION AND USE OF INFORMATION 

3.1 When you create an account with TradesVPN and/or contact us through our website, chat support, and/or via email, we may collect personal information, which can include – but is not limited to – your name, address, email address, MAC address, IP address, as well as technical attributes of the products you use. This information is collected for the purpose of providing and improving our services. 

3.2 When utilizing a third-party payment processing service, we ensure that the same strict privacy measures are upheld to protect your personal information. We do not knowingly collect personal data from individuals under the age of eighteen. 

3.3 Additionally, we offer users the option to receive relevant product information, such as updates, alerts, and related product offerings, through an opt-in email platform based on your consent. 

3.4 We are fully committed to protecting your privacy and greatly value your trust. Under no circumstances will we sell, rent, lease, and/or trade your personal information to third parties. Similarly, your information will not be shared with any third party unless TradesVPN is legally required to do so. 

3.5 In some cases, TradesVPN may engage third-party services and may share certain information, including personal data, to enable those third parties to perform their services. Any third-party service providers we engage are contractually obligated not to disclose or misuse your information for any purpose other than what is necessary for the service they are performing on our behalf. These third parties are also required to implement a Privacy Policy that is at least as stringent as the one outlined in this document. 

3.6 You have the right to opt-out of receiving emails from us at any time by clicking the unsubscribe link provided in the email, if applicable. If you have trouble with unsubscribing, please feel free to contact our support team for assistance via our Live Chat support option on the website. 

4 TYPES OF DATA COLLECTED 

4.1 PERSONAL DATA 

4.1.1 During your use of our Services, we may request that you provide certain personally identifiable information, which can be used to contact or identify (“Personal Data” as defined in Clause 2.1 above). 

4.1.2 Personally identifiable information may include, but is not limited to: 

Email address 

First name and last name 

Cookies and Usage Data 

4.1.3 We may use the Personal Data we collect to send you newsletters, marketing communications, promotional offers, and/or other materials that we believe may be of interest to you. You have the right to opt out of receiving any or all of these communications at any time by following the unsubscribe link provided in the email or by following the instructions included in the communication. 

4.2 USAGE DATA 

4.2.1 In addition to Personal Data, we may automatically collect information that your browser sends whenever you visit our Service and/or access it through a mobile device. This is referred to as “Usage Data”. 

4.2.2 Usage Data may include a variety of technical and behavioural information, such as:

Your device’s Internet Protocol (“IP”) address; 

Type of browser and browser version; 

Pages of our Service that you visit; 

Time and date of your visit; 

Duration of time spent on those pages; and 

Unique device identifiers and other diagnostic data. 

4.2.3 When you access the Service through a mobile device, the Usage Data we collect may also include additional details such as: 

The type and model of mobile device you use; 

The unique identifier of your mobile device; 

The IP address of your mobile device; 

Your mobile operating system and version; 

The type of mobile browser you use; and 

Unique device identifiers and other diagnostic data related to your mobile device. 

4.3 TRACKING COOKIES 

4.3.1 We utilize cookies and other similar tracking technologies to track activity on our Service, gather information, and enhance your experience while using our Service. 

4.3.2 Cookies are small data files that may contain an anonymous unique identifier. These files are sent to your browser by a website and stored on your device. We also use other tracking technologies such as beacons, tags, and scripts, which help us monitor and analyze the usage of our Service. These technologies improve the functionality of the Service and enable us to analyze user behavior for better service delivery. 

4.3.3 You have the option to configure your browser settings to refuse all cookies or to alert you when a cookie is being sent. However, please be aware that if you choose not to accept cookies, some features or portions of our Service may not work as intended or may be inaccessible. 

4.3.4 Examples of Cookies we use:

Session Cookies: These cookies are essential for operating our Service and allow you to navigate between pages effectively. 

Preference Cookies: These cookies help us remember your preferences, such as language settings or region, to provide a more personalized experience. 

Security Cookies: These cookies are used to enhance the security of our Service, such as for authentication and prevention of fraudulent activity. 

Advertising Cookies: These cookies track your online activity to display advertisements that are more relevant to you, based on your interests and browsing history. 

5 USE OF DATA 

TradesVPN uses the data we collect for a variety of purposes, including but not limited to the following: 

To provide and maintain our Services: We use your data to ensure the continued operation and functionality of our Service, including updates and improvements. 

To notify you about changes to our Service: If there are any modifications, updates, or changes to our Service, we may use your data to inform you in a timely manner. 

To enable participation in interactive features: We use your data to allow you to engage with interactive aspects of our Service, such as forums, chat support, or other user-driven features, should you choose to participate. 

To offer customer support: Your data helps us provide effective and responsive support in addressing any issues or inquiries you may have about our Service. 

To gather insights for improvement: We analyze the data we collect to identify areas of improvement, allowing us to enhance and optimize our Service based on your needs and preferences. 

To monitor usage and performance: We use data to track how our Service is being used, which helps us measure performance, identify usage patterns, and make data-driven decisions for continuous improvement. 

To identify, prevent, and resolve technical issues: We use your data to detect any technical problems or disruptions in our Service, enabling us to address and resolve issues promptly. 

To send you updates, special offers, and relevant information: We may use your data to provide you with news, promotions, and offers related to our goods, services, and events that are similar to those you have previously shown interest in or purchased, unless you have opted out of receiving such communications. 

6 DATA RETENTION 

6.1 TradesVPN will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and those required by law. We may retain and use your Personal Data to the extent required to comply with our legal obligations, resolve disputes, and/or enforce our legal agreements and policies. 

6.2 In addition to Personal Data, TradesVPN will retain Usage Data for internal analysis purposes. Usage Data is typically kept for a shorter duration, except in cases where it is necessary to retain this data for extended periods to enhance the security of our Service, improve its functionality, or where we are legally required to maintain the data for longer time frames. 

7 TRANSFER OF DATA 

7.1 The information we collect, including your Personal Data, may be transferred to (and stored on) servers located outside of your state, province, country, and/or other governmental jurisdiction. It is important to note that the data protection laws in these

jurisdictions may differ from those in your place of residence, and your data may be subject to different privacy standards and regulations. 

7.2 If you are accessing our Service from outside the United States and voluntarily choose to provide us with your information, please be aware that by doing so, you are consenting to the transfer of your data, including Personal Data, to the United States. This transfer and processing will occur in accordance with the terms outlined in this Privacy Policy. By submitting your information, you explicitly agree to this transfer and processing. 

7.3 TradesVPN is committed to ensuring that your Personal Data is treated with the utmost care and security. We will take all reasonable measures to protect your data in accordance with this Privacy Policy, ensuring that any transfer of your information is conducted with appropriate safeguards in place. This includes ensuring that the organization or country receiving your data has implemented adequate security controls to protect your personal information. 

8 DISCLOSURE OF DATA 

8.1 BUSINESS TRANSACTION 

In the event of a merger, acquisition, reorganization, and/or the sale of company assets, your Personal Data may be transferred as part of the transaction. If such an event occurs, we will notify you prior to any transfer of your Personal Data. This notification will include information about the new entity receiving your data and how it may be governed under a revised Privacy Policy. 

8.2 DISCLOSURE FOR LAW ENFORCEMENT 

In some situations, TradesVPN may be required by law to disclose your Personal Data in response to legitimate requests by public authorities, such as governmental agencies, courts, or law enforcement bodies. We may also disclose your data if legally mandated or to comply with legal processes.

8.3 LEGAL REQUIREMENTS 

8.3.1 TradesVPN may disclose your Personal Data when we believe it is necessary to protect our legal rights or comply with legal obligations. 

8.3.2 This includes, but is not limited to, situations where: 

We are legally required to meet certain regulatory or statutory requirements; 

It is necessary to protect the rights, assets, or security of TradesVPN, its users, or the general public; 

To investigate or address any potential misuse or violations of our Terms of Service or other legal agreements; 

To prevent harm or protect the safety of users of our Service or other individuals; and 

To shield against any potential legal or financial liabilities, including ongoing or impending litigation or disputes. 

9 SECURITY OF DATA 

We take the security of your data seriously and implement reasonable measures to protect it. However, it is important to understand that no method of data transmission over the Internet or electronic storage can be considered completely secure. Despite our best efforts to apply industry-standard security protocols, we cannot offer a guarantee of absolute security for your Personal Data. We continue to strive to use commercially reasonable methods and technologies to safeguard your information from unauthorized access, alteration, or disclosure, but we cannot ensure that security risks will be fully eliminated. 

10 DO NOT TRACK SIGNALS 

At this time, we do not support the Do Not Track (“DNT”) feature. DNT is a privacy preference that users can set in their web browsers to notify websites that they do not wish to be tracked.

You have the option to enable or disable the Do Not Track setting by adjusting the preferences or settings in your web browser. Please note that enabling or disabling DNT does not necessarily affect your experience with our Service, as we do not currently respond to DNT signals. 

11 YOUR RIGHTS 

11.1 At TradesVPN, we are committed to taking reasonable steps to allow you to access, correct, modify, or restrict the use of your Personal Data in accordance with applicable privacy laws and regulations. 

11.2 You can update your Personal Data directly within your account settings whenever possible. If you are unable to make changes yourself, please contact us, and we will assist you in making the necessary updates. 

11.3 Under certain circumstances, you have the following rights regarding your Personal Data: 

Access: You can request to access and obtain a copy of the Personal Data we hold about you. 

Correction: You have the right to correct any inaccurate or incomplete Personal Data we may have about you. 

Deletion: You can request that we delete the Personal Data we hold about you, subject to certain legal obligations or limitations. 

12 SERVICE PROVIDERS 

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. TRADERSVPN LTD – PRIVACY POLICY 

11 

13 PRIVACY OF CHILDREN 

13.1 Our Service does not address anyone under the age of thirteen (hereinafter referred to as “Children”). We do not knowingly collect personally identifiable information from anyone under the age of thirteen (13). 

13.3 If you are a parent or guardian and you are aware that your Child(ren) has provided us with Personal Data, please contact us. 

13.4 If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. 

14 CHANGES TO THIS PRIVACY POLICY 

14.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

14.2 We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. 

14.3 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

15 CONTACT US 

If you have any questions, concerns, or need further assistance regarding these terms, you are welcome to reach out to our support team through the contact options available on our website. We are here to assist you.